Your trusted IT partner for small and medium-sized businesses

Discover how we can simplify your daily operations in a secure, efficient, and cost-effective manner.

Who we are

Bugfix was founded in 2017 with a simple idea: to make IT simple and secure for businesses that want to focus on growth without worries. With backgrounds in areas such as artificial intelligence, information security, and operations, we combine technical expertise with a practical approach that creates value.

We are a small company that believes in personal follow-up, customized solutions, and long-term relationships. Our goal is to be an IT partner you can rely on, whether it’s about protecting your business from digital threats or optimizing IT operations.

At Bugfix, it’s not just about technology – it’s about finding solutions that truly make a difference for you and your employees.

Our services

Network
Services - Buglink

Buglink is a comprehensive network solution that makes it easy for small and medium-sized businesses to achieve reliable and secure WiFi coverage. We also offer setup for private homes with high security requirements, as well as VPN/home office solutions. Our services include:

  • Setting up firewalls to protect your network
  • Segmenting employee and guest networks
  • Backup power supplies to ensure continuous operation
  • Modern and elegant access points that provide excellent WiFi coverage
  • Liaison with network providers

 

We collaborate with certified electricians to ensure a safe and professional installation. You can choose between pre-configured packages or customized solutions tailored to your specific needs.

Surveillance
Camera

Increase the security of your home or office with our flexible surveillance camera systems. We offer a wide range of cameras, including:

  • Wireless cameras
  • Dome cameras
  • AI cameras with object recognition
  • Pan Tilt Zoom (PTZ) cameras
  • Smart doorbells

 

All our cameras integrate with a local network video recorder (NVR) that supports up to 60 cameras. You can easily control everything via an app on your phone. For larger properties, we also offer control rooms with constant monitoring on large screens.

Secure your property with our user-friendly solutions.

Information
Security

Safeguard your business against digital threats with our comprehensive cybersecurity services/vCISO. We offer everything from initial risk assessments to detailed planning and implementation. Our team utilizes recognized frameworks such as NIST, ISO27001, and NSM recommendations to ensure our solutions are tailored to meet the challenges and requirements of Norwegian businesses. Whether it’s improving existing security structures or developing new ones, our goal is to make your organization more resilient to digital threats and secure your data and systems against future risks.

Operation and
Management

Let us be your IT department. We offer complete management within the Microsoft ecosystem, including:

  • Administration of M365 users
  • Handling of PCs, tablets, and phones
  • Security, backup, and support

 

You will have access to a dedicated customer portal for submitting issues, self-help articles, device overview, and automated processes. This service is designed to provide seamless and continuous operation.

Check out our various packages for more information.

Web
Development

Our web development services cover everything from creating simple websites and online stores to customized sites for specific purposes. We offer:

  • UX/UI design for a user-friendly and aesthetic experience
  • Full-stack development for both front-end and back-end
  • Ensuring websites comply with Universal Design Guidelines (WCAG) for accessibility
  • Utilizing artificial intelligence to optimize user-friendliness

Whether you need a simple website or a complex web application, we bring your digital vision to life with functionality and aesthetics.

AI/RPA

We can assist you with mapping and implementing automation tools that simplify your daily operations. Our process involves a thorough analysis of your operational needs to identify areas where automation can have the greatest impact.

By integrating intelligent technologies such as artificial intelligence (AI) and robotic process automation (RPA), we transform repetitive and time-consuming tasks into efficient, automated processes. This frees up valuable resources and allows your team to focus on more strategic and value-adding activities.

Let us help you step into the future of work methods.

Dedicated
Client Portal

Our client portal is fully customizable to meet your company’s needs and profile. The portal can be used for HR, asset management, contract overview, and service catalog, providing complete oversight and control in one place. The portal is included in our “full package” for IT management and administration but can also be ordered separately.

Examples of use cases:

  • HR: Efficient handling of onboarding and offboarding, tailored to your internal processes.
  • Asset Management: Get a complete overview of your company’s hardware and software.
  • Service Catalog: Automate internal services and provide employees with access to an online store for ordering approved equipment.

Dedicated
Business Portal

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Frequently Asked Questions

Our information security services include an initial risk assessment, planning and implementing security measures, and ensuring you have an Information Security Management System (ISMS) in place. We tailor our solutions to comply with Norwegian legal requirements for small and medium-sized businesses.

A vCISO (virtual Chief Information Security Officer) provides your business access to experienced security experts without needing to hire a dedicated CISO. We speak Norwegian, understand Norwegian legal requirements and directives, and have experience with organizations such as the Armed Forces. We assist in developing security strategies, conducting risk assessments, and monitoring your IT systems to protect your business against digital threats.

We offer a dedicated customer portal that is available 24/7 for submitting issues. For urgent problems outside of business hours, you can also contact our emergency phone line.

Yes, we offer training and workshops for employees to ensure they are comfortable using new systems and tools.

We use advanced security measures and follow recommended frameworks such as NIST and ISO27001 to protect your data against digital threats.

Yes, we offer data migration services to ensure a seamless transition from old systems to new ones.

We offer guarantees for our services based on an agreed service level agreement (SLA), ensuring you receive the support and quality you expect.

What our customers says about us

John Doe
John DoeCeo of company without name
The portal also supports a "Service Catalog" for different internal services the company offers, such as an employee webshop or workflows for approvals. Furthermore, it integrates seamlessly with our support portal, providing access to self-help articles and customer support.
John Doe
John DoeCeo of company without name
The portal also supports a "Service Catalog" for different internal services the company offers, such as an employee webshop or workflows for approvals. Furthermore, it integrates seamlessly with our support portal, providing access to self-help articles and customer support.
John Doe
John DoeCeo of company without name
The portal also supports a "Service Catalog" for different internal services the company offers, such as an employee webshop or workflows for approvals. Furthermore, it integrates seamlessly with our support portal, providing access to self-help articles and customer support.

Get in Touch with Us

Do you have questions or want to learn more about our services? Feel free to contact us for a chat. We are here to help you with your IT needs!

Microsoft 365 License

Word, PowerPoint, Excel og Outlook

Domain Administration

Password Manager

Dedicated Clientportal

Backup

Device Management for Phones and PCs

Microsoft Defender - Antivirus

Microsoft Purview – For sensitive information

User administration, SSO and access control

Branding the Microsoft-portal

Starter

Basic

Web browser only

A bit more

Standard

10 users or more

Full Control

Premium

Microsoft 365 Business Basic

Word, PowerPoint, Excel, and Outlook in the browser

Domain management and mail security

Microsoft 365 Business Standard

Word, PowerPoint, Excel, and Outlook desktop version

Domain management and mail security

M365 Business Premium

Full device management for Windows, Linux, Mac, iOS, and Android

Microsoft Defender - Antimalware and protection

Microsoft Purview - Data protection for sensitive information

Microsoft Entra ID - User management, single sign-on, and access control

Custom branding of your Microsoft portal

Word, PowerPoint, Excel, and Outlook desktop version

Domain management and mail security

Simple

A bit more

Full control